/Good design starts with people Before shaping solutions, I seek to understand the people behind the workflows, the systems they depend on, and the environments in which they operate /Research is not a phase. It’s a responsibility Whether through interviews, usability testing, surveys, reviews, analytics, or internal feedback, I aim to reduce uncertainty and replace opinion with evidence /Accessibility is a foundation, not a feature It is embedded in structure, content, interaction, and visual hierarchy from the start. Beyond aesthetics, design must ensure usability for all.